At The Ticket Factory we live and breath live events. We understand that you’re not just buying a ticket, you’re buying an experience. We’re passionate about creating incredible experiences for everyone.
A Wider Choice of Tickets
Buy tickets for the biggest music stars, theatre shows, comedy tours, family shows and much more. Whether it’s seeing your favourite artist, laughing out loud at your favourite comedian, or cheering on your favourite team, we’ve got a ticket for it. Access the biggest selection of event tickets for Birmingham’s best shows direct from the official venue box office for Utilita Arena Birmingham and Resorts World Arena.
Booking Options to Suit You
We offer a range of secure options to buy your tickets online or on the phone, quickly and easily.
A More Personal Service
We strive to make buying tickets for your favourite events as personal and faff-free as we can. One thing we know for sure is that when people buy from us, they want to come back! Speak to us about any aspect of your visit and get regular event updates. Do you want to hear about other events you may like too? You can sign up to our newsletter and get tailored recommendations to you.
Access All Areas
Get tickets for other blockbuster shows, in demand concerts, and major festivals from around the UK through your local Ticket Factory team.
A Ticket Service You Can Trust
The Ticket Factory is a member of STAR, the UK’s official ticket agency association. This guarantees genuine tickets to protect fans.
Our Values
Our venue-based background has shaped the way we work and value high customer service ethos.
We've invested heavily in leading edge technology to meet the demands of the biggest event releases, while caring passionately about each individual ticket buyer's experience.
We're flexible and responsive. Our knowledge of live events and exhibitions is second to none. We're friendly, approachable and know what matters to you.
Added to this, we are a member of The Society of Ticket Agents and Retailers (STAR) which means that with us, you can buy your tickets in confidence!