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    Resale Restrictions
    Please note these shows will be subject to resale restrictions, please check back for more information
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    Billie has partnered with music environmental charity REVERB to help her make her tour more sustainable and empower her fans to take action for themselves and the planet.  More details can be found here.
    To help with these ambitions, you are permitted to bring your own water bottle into the venue on this show to access free drinking water.  They must be made from plastic, be clear/transparent and empty on entry (no glass/metal bottles).


    Please also check out the Utilita Arena Birmingham website, for more sustainable public transport options to bring you to the show.

    Utilita Arena Birmingham

    Full event info, including performance times, venue information and FAQs here.

    Accessible Tickets

    Accessible tickets can be bought online or over the phone. There is usually significant demand when events go on sale, so we advise that customers purchase accessible tickets online rather than attempting by phone and missing out.

    To purchase accessible tickets online you will need an Access Card registration. If you are not already registered, you can find out more here.

    Once you have had confirmation from your Access Card application has been completed, you will need to link it to your The Ticket Factory account by logging in to the My Account page and clicking the Accessibility tab.

    Once you are logged in and have linked your access card, navigate to the tickets you wish to purchase, and you'll be able to browse and purchase available accessible tickets.

    For more information on the Access Card, click here.

    Venue Information

    Click for more information regard health, safety and security at Resorts World Arena and Utilita Arena Birmingham.

    Bag Policy

    For full details, please click here.

    Resale Policy

    Our official resale partner is Twickets. Reselling tickets for profit is strictly prohibited. By using our website you agree that you are a consumer, and not a business, trader or person engaged in the resale of tickets.

    Please check out the specific Billie Eilish ticket resale terms and conditions right here.

    Mobile Ticketing

    Please note instructions on how to download your mobile ticket will be sent to your email within two weeks of the show. Tickets will only display in the app.

    Age limits

    Standing: Under 14 year olds are not permitted on a standing floor.
    14 and 15 year olds are only permitted on a standing floor when accompanied by an adult aged 18yrs +.

    Age limits

    Seated: Under 14 year olds MUST be accompanied by an adult aged 18yrs + with a valid ticket, into the venue. (i.e. 14yrs and over can come into the building on their own with a valid ticket).

    About

    Billie Eilish

    Following the release of her latest single ‘Your Power,’ and ahead of the July 30 release of her forthcoming album ‘Happier Than Ever,’ Darkroom/Interscope Records artist Billie Eilish has announced the first leg of her Happier Than Ever, The World Tour, set to commence in February 2022.

    The seven-time GRAMMY Award winning artist and songwriter has also confirmed she will be continuing her work with sustainability partner REVERB for her Happier Than Ever, The World Tour, with the fan-facing Billie Eilish Action Village at each show which will focus on climate action and climate justice, hosting and supporting BIPOC and women-led environmental organizations as well as a comprehensive program via REVERB’s forthcoming Music Climate Revolution campaign. In addition to reducing the tour’s environmental footprint, the initiative will support projects that directly and measurably eliminate greenhouse gases. These collective efforts will make the tour Climate Positive; eliminating significantly more emissions than the tour creates.